B2B Integration is the Backbone of a Digital First, Resilient Supply Chain: OpenText ncnonline.net
A new IDC White Paper, sponsored by OpenText, unveils that one of the biggest gaps in supply chain efficiency is the adoption of modern, digital technologies. As the study suggests, those companies that more progressed in their business-to-business (B2B) digital transformation journey outperform those less progressed in revenue, profit, customer satisfaction, and responsiveness rate.
Survey highlights: With the current levels of supply chain complexity, global reach and partner/supplier diversity, it has become clear that the ‘old’ ways of doing things do not work in today’s modern supply chain. This study demonstrates the resiliency of digital transformation in the supply chain, with over 78% of respondents reporting that B2B integration has improved the overall performance of their supply chains
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